Privacy Policy
Effective Date: October 2026
At Switchback Tires, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
We collect information you provide directly when booking a service or contacting us, including your name, email address, phone number, home or work address, and vehicle information.
We use software tools to measure website activity, including page visits, session duration, and browsing behavior. This data is aggregated and does not identify you personally.
Payment Information
Payments and deposits are processed through HousecallPro, a third-party service management platform. We do not store your credit or debit card information directly. Payment data is handled according to HousecallPro’s privacy and security standards.
How We Use Your Information
We use the information we collect to schedule and complete your service appointment, send booking confirmations and service reminders, follow up after your appointment, contact you about relevant updates or seasonal service reminders, and comply with applicable laws and regulations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Storage
Our website is hosted on Wix.com. Customer and booking data is managed through HousecallPro. Both platforms store data on secure servers. While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure.
Colorado Privacy Act
If you are a Colorado resident, you have the right to access, correct, or request deletion of your personal information. To exercise any of these rights, contact us at hello@switchbacktiresco.com or write to us at PO Box 24220, Silverthorne, CO 80497.
Contact & Opt-Out
We may contact you by email, phone, or text to confirm appointments, provide service updates, or send seasonal reminders. If you would like to stop receiving communications or request that we no longer process your data, contact us at hello@switchbacktiresco.com or PO Box 24220, Silverthorne, CO 80497.
Policy Updates
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Material changes will be noted at the top of the page.